SingPost to raise all regular domestic mail rates by 10 cents from 1 January 2026 to address rising costs

SINGAPORE: Singapore Post will raise rates for all regular domestic mail by 10 cents from 1 January 2026.

It says this follows sustained declines in mail use, rising operating costs and ongoing modernisation work.

According to a release issued on 9 December 2025, the rate for standard regular mail will rise to 62 cents.

Standard large mail will increase to 90 cents, with domestic bulk mail rates for businesses also set to rise.

The company says the revised prices will allow continued investment in technology and service improvements.

It notes that these investments aim to enhance customer experience and strengthen operational efficiency.

In its statement, SingPost says efforts over the past 12 months have focused on improving service quality.

These include enhancements to e-commerce capabilities and the expansion of service touchpoints across the island.

Overall mail volumes in Singapore fallen over 40% since FY2019/2020

The operator highlights a “persistent structural decline” in the use of mail services.

It reports that overall mail volumes in Singapore have fallen by more than 40 per cent since the 2019/2020 financial year.

SingPost adds that the downward trend in physical mail is consistent with a broader shift towards digital communication.

This shift has increased the challenge of balancing rising service costs with revenue generated from postage.

The company identifies key cost pressures such as labour, energy and infrastructure.

It says these costs have risen steadily, requiring adjustments to maintain national postal operations.

Chief executive Mark Chong describes the price revision as a “necessary step” to sustain domestic mail operations.

He says the move will help deliver reliable services while supporting Singapore Post’s transformation strategy.

According to Chong, the adjustment will also ensure the company continues to meet its national postal mandate.

He says the organisation aims to evolve into a technology-driven logistics leader with improved long-term resilience.

The announcement follows earlier increases in 2023 that were linked to the rise in the goods and services tax.

Before 2023, SingPost had not adjusted postage rates since 2014.

The company’s financial results reflect continued pressure on margins and market competition.

For the first quarter ending 30 June, SingPost reported a group operating profit of S$3.4 million.

This represents a 60 per cent decline from the S$8.4 million reported in the same period a year earlier.

The operator attributes the fall to intensified market competition and broader operational challenges.

The latest rate revision forms part of a broader strategy to stabilise revenues and adapt to structural change.

SingPost says the adjustments are intended to ensure service sustainability in a rapidly evolving communications landscape.