Indian traveller confronts McDonald’s staff at KLIA over being served non-vegetarian burger
A video of an Indian woman berating McDonald’s staff at Kuala Lumpur International Airport over a non-vegetarian burger has gone viral. She claimed the menu failed to indicate it contained beef. Staff clarified the item was non-vegetarian. Most online commenters sided with McDonald’s, saying travellers should check menus when ordering abroad.
- An Indian woman argued with staff at McDonald’s KLIA after being served a non-vegetarian burger.
- Employees clarified that Malaysia’s McDonald’s menu does not include vegetarian burgers.
- Most netizens criticised the woman, saying it is the customer’s responsibility to verify food contents.
KUALA LUMPUR, MALAYSIA: A woman from India was filmed angrily confronting McDonald’s staff at Kuala Lumpur International Airport (KLIA) after being served a non-vegetarian burger, in an incident that has since gone viral on social media.
The footage, shared on Instagram and TikTok on 10 November 2025, shows the woman raising her voice at counter staff, declaring, “I am from India!” When the employee calmly acknowledges this, she demands tearfully, “Then how can you do this?”
According to the original poster, a Singaporean user, the woman allegedly threw her burger box on the floor during the argument.
Staff Explain Burger Is Non-Vegetarian
In the clip, the staff repeatedly explain that the burger is non-vegetarian, to which the woman replies that McDonald’s in India serves vegetarian options and that the menu in Malaysia did not clearly state that the burger contained beef.
The visibly emotional customer then covers her face and walks away, appearing to wipe away tears.
McDonald’s Malaysia has not issued an official statement regarding the incident, which reportedly took place at one of KLIA’s airport terminals.
Online Reaction: Divided Opinions Over Responsibility
The video has drawn thousands of comments across TikTok and Instagram, with most netizens criticising the woman’s outburst. Many argued that McDonald’s menus in Malaysia clearly indicate the ingredients and that vegetarian burgers are not available locally.
Some commenters noted that vegetarian burgers are typically exclusive to McDonald’s India, and that customers should check menu details before ordering abroad.
One user remarked, “If you want vegetarian food, go somewhere that serves vegetarian food,” while another accused the woman of “trying to get a free meal.”
Others, however, expressed mild sympathy, suggesting the woman may have been overwhelmed or unaware that menu offerings differ internationally.
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