Henry Lau criticises music show setup at Marina Bay Sands as fans blame organiser over visibility issues

SINGAPORE: Henry Lau’s music show was held on January 3, 2026, at the Marina Bay Sands Convention Centre, Level B2, spanning Halls D, E and F.

During the performance, Henry addressed the audience directly, expressing dissatisfaction with the venue arrangements.

He told showgoers that he was “extremely disappointed” and stated that he would not return to perform at the same venue in the future.

His remarks were made during the show itself, immediately drawing attention from attendees and later becoming a focal point of online discussion.

Some audience members captured and shared their reactions on social media shortly after the show ended, amplifying the visibility of the incident.

On-Stage Explanation and Apology

During the music show, Henry also addressed the audience directly to explain his frustration, apologising on stage and saying that visibility was a major issue.

He said many audience members were unable to see him clearly from different sections of the venue and added that it was important for him to see the audience as well.

Holding his violin, Henry was seen walking around the stage to address fans positioned at various corners of the hall.

He also clarified on stage that he loved Marina Bay Sands and stressed that the issue was not directed at the venue management, but that the convention space was “not a place for performing.”

Social Media Criticism After the Show

Following the music show, posts on social media described the event as the “worst concert management ever.”

 One widely circulated post shared by Instagram user @minusculenaj echoed similar sentiments, criticising both the organisation of the event and the overall show experience.

Criticism online was largely directed at the organisers, Season Culture Pte Ltd of Singland Festival.

Netizens raised concerns over crowd management, claiming that movement within the venue was poorly controlled and that guidance for attendees was insufficient.

Others questioned whether the venue layout was suitable for a music show of this scale.

Obstructed Views and Seating Concerns

A major point of contention involved seating arrangements, particularly within the SVIP section.

Some ticket holders claimed that a large structural pillar obstructed their view of the stage.

According to these showgoers, they were not informed in advance that their seats would have limited visibility.

The ticket prices ranged from S$98 (approximately US$76) to S$238 (approximately US$184).

SVIP tickets were priced at S$238 (approximately US$184) and were marketed with benefits such as priority entry, a goodie bag, and a complimentary drink.

Several attendees who purchased SVIP tickets said the obstructed view did not align with the premium price paid.

These complaints prompted online discussion about whether organisers should provide clearer seat maps or explicit warnings when certain seats have partially blocked views.

Singland Festival is a three-day indoor New Year event organised by Season Culture and promoted as Singapore’s largest indoor New Year celebration.

The Marina Bay Sands Convention Centre is primarily designed for conferences and exhibitions.

Previous events have seen complaints about obstructed views and sound quality, including at Hong Kong singer Joey Yung’s show in 2023.

Fans commenting online said that despite the visually striking 360-degree stage and large LED screens, the venue felt cramped.

Several posts claimed that structural pillars restricted views of the stage, with some stating that even VIP ticket holders were unable to see the full performance.

Heidoh has written to the organiser seeking comment on the concerns raised, and this post will be updated if a response is received.